000 | 00544nab a2200157Ia 4500 | ||
---|---|---|---|
008 | 230808s2008 |||||||f |||| 00| 0 eng d | ||
100 |
_aLandrum, Holils _9766270 |
||
100 |
_aPrybutok, Victor R. _9703246 |
||
245 | 0 | _aServcess: a Parsimonious Instrument to Measure Service Quality and Information System Success | |
300 | _a17-25 p. | ||
650 |
_aInformation Services _9139289 |
||
650 |
_aInformation System Success _9766273 |
||
650 |
_aService Quality _9695446 |
||
773 |
_d2008 _tQuality Management Journal _x10686967 |
||
942 |
_cART _o51 _pABUL KALAM Library |
||
999 |
_c739354 _d739354 |