| 000 | 00520nab a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 230808s2012 |||||||f |||| 00| 0 eng d | ||
| 100 |
_aKristensen, Kai _977075 |
||
| 100 |
_aEskildsen, Jacob _9474691 |
||
| 245 | 4 | _aThe Relationship Between Servqual, National Customer Satisfaction Indices, and Consumer Sentiment | |
| 300 | _a47-61 p. | ||
| 650 |
_aConsumer Sentiment _9726354 |
||
| 650 |
_aEpsi Rating _9726355 |
||
| 650 |
_aServqual _9700221 |
||
| 773 |
_d2012 _tQuality Management Journal _x10686967 |
||
| 942 |
_cART _o51 _pABUL KALAM Library |
||
| 999 |
_c718778 _d718778 |
||