000 00760nam a2200229Ia 4500
008 051213s2000||||xx |||||||||||||| ||eng||
020 _a1557532176
022 _l1-55753-217-6
041 _aeng
082 _a658.812
_bDAU
100 _aD'Ausilio, Rosanne
_eAU
_948490
245 0 _aWake Up Your Call Center Humanizing Your Interaction Hub
250 _a3rd
260 _aWest Lafayette, Indiana :
_bIchor Business,
_cc2000
300 _aXVII, 173 p.
_b: ill
440 _aCustomer Access Management
_948487
504 _aYY
650 _aCell Centers Management
_948488
650 _aCustomer Services Management
_948489
856 _yTable of Contents
_uhttps://eaklibrary.neduet.edu.pk:8443/catalog/bk/books/toc/1-55753-217-6.pdf
942 _cBOO
_o51
_pAbul Kalam Library
999 _c378704
_d378704