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Snsqual: a Social Networking Site Quality Model by
  • Phililps, Brandon
  • Peak, Daniel
  • Prybutok, Victor
Source: Quality Management Journal
Material type: Article Article; Format: print
Availability: Items available for loan: Engr Abul Kalam Library (1).
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Antecedents of Hypermarket Service Quality InUnited Arab Emirates by
  • Elmelegy, Ahmed R
  • Ponnaiyan, Subramaniam
  • Alnajem, Mohamad N
Source: Quality Management Journal
Material type: Article Article; Format: print
Availability: Items available for loan: Engr Abul Kalam Library (1).
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The Relationship Between Servqual, National Customer Satisfaction Indices, and Consumer Sentiment by
  • Kristensen, Kai
  • Eskildsen, Jacob
Source: Quality Management Journal
Material type: Article Article; Format: print
Availability: Items available for loan: Engr Abul Kalam Library (1).
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