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A Guide to Computer User Support for Help Desk and Support Specialists by
  • Beisse, Fred [author]
Edition: 6th
Material type: Text Text
Language: English
Publication details: Boston, Mass : Cengage Learning, c2015
Online access:
Availability: Items available for loan: TIEST (Thar) Library (1)Location, call number: Computer Science & Information Technology - Thar Institute 004.068 BEI.
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Wake Up Your Call Center Humanizing Your Interaction Hub by
  • D'Ausilio, Rosanne [author]
Series: Customer Access Management
Edition: 3rd
Material type: Text Text
Language: English
Publication details: West Lafayette, Indiana : Ichor Business, c2000
Online access:
Availability: Items available for loan: Circulation Section (1)Location, call number: Circulation Section 658.812 DAU.
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