TY - BOOK AU - Katz, William A. TI - Introduction to Reference Work 2 SN - 0071005390 U1 - 025.52 PY - 1987/// CY - New York : PB - McGraw-Hill Book, KW - Reference Books KW - Reference Services Libraries N1 - YY; v. 2. Reference Services and Reference Processes UR - https://eaklibrary.neduet.edu.pk:8443/catalog/bk/books/toc/0-07-100539-0.pdf ER -