Mark Eaton is the MD and operations director of Amnis, a consultancy specializing in helping organizations to prepare for, implement and sustain improvement using a combination of Strategic Planning, Lean/Sigma and Change Management approaches. Mark is an Engineer by training but has spent the last 15 years involved in service improvement, business improvement and Lean in a variety of sectors. A frequent presenter at conferences, workshops and master classes he has also written the book Lean for Practitioners.

Summary: The Lean Practitioner's Handbook bridges the gap between the tools and concepts of Lean and the practical use of the tools. It offers a practical, easily accessible resource for anyone preparing for, implementing or evaluating lean activities covering key areas such as: aspects of a Lean Programme; scoping a programme; value stream mapping; 2P and 3P events; Rapid Improvement Events; managing for daily improvement; engaging the team; spotting problems and communicating progress. In addition, it offers a quick snapshot summary of the key tool and concepts of Lean plus easily applicable templates.

Online supporting resources for this book include instructor's manuals on communications, events and standard work, templates for problem-solving and tables such as event summaries