The Relationship Between Servqual, National Customer Satisfaction Indices, and Consumer Sentiment (Record no. 718778)

MARC details
000 -LEADER
fixed length control field 00520nab a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230808s2012 |||||||f |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kristensen, Kai
9 (RLIN) 77075
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Eskildsen, Jacob
9 (RLIN) 474691
245 #4 - TITLE STATEMENT
Title The Relationship Between Servqual, National Customer Satisfaction Indices, and Consumer Sentiment
300 ## - PHYSICAL DESCRIPTION
Extent 47-61 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Consumer Sentiment
9 (RLIN) 726354
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Epsi Rating
9 (RLIN) 726355
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Servqual
9 (RLIN) 700221
773 ## - HOST ITEM ENTRY
Place, publisher, and date of publication 2012
Title Quality Management Journal
International Standard Serial Number 10686967
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Articles
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-- ABUL KALAM Library
Holdings
Not for loan Home library Serial Enumeration / chronology Total Checkouts Date last seen Koha item type
  Engr Abul Kalam Library Vol.19, No.02 (Apr. 2012)   19/08/2023 Articles