Two Decades of Using Kano,S Theory of Attractive Quality: a literature Review
Lofgren, Martin Witeli, Lars
Two Decades of Using Kano,S Theory of Attractive Quality: a literature Review - 59-75 p.
Attractive Quality
Customer Satisfication
Product Development
Two Decades of Using Kano,S Theory of Attractive Quality: a literature Review - 59-75 p.
Attractive Quality
Customer Satisfication
Product Development