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TestingSuperiority and Dimensionality of Servqual Vs.Servperf in Higher Education

Bayraktaroglu, Gul Atrek, Banu

TestingSuperiority and Dimensionality of Servqual Vs.Servperf in Higher Education - 47-59 p.

Subjects--Topical Terms:
Confirmatory Factor Analysis
Empirical Problems
Higher Education

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