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The Relationship Between Serween Service Quality and Customer Satisfaction in India'S Rural Banking Sector an Item Analysis and Factor-Specific Approach

Adil, Mohammad

The Relationship Between Serween Service Quality and Customer Satisfaction in India'S Rural Banking Sector an Item Analysis and Factor-Specific Approach - 43-63 p.

Subjects--Topical Terms:
Service Quality
Customer Satisfication
Servperf

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