Service Management Operations Strategy and Information Technology
Fitzsimmons, James A.
Service Management Operations Strategy and Information Technology - 4th - Boston : McGraw-Hill/Irwin, c2004 - XX, 587 p. : ill + 2 Cds
Includes Bibliographical References and Index
0072823739
Service Industries Management
658 / FIT
Service Management Operations Strategy and Information Technology - 4th - Boston : McGraw-Hill/Irwin, c2004 - XX, 587 p. : ill + 2 Cds
Includes Bibliographical References and Index
0072823739
Service Industries Management
658 / FIT